Benchmarking: Server Support Management

Server Support Management Benchmarking Association

The Server Support Management Benchmarking Association™ (SSMBA™), an association of professionals in the server support management organization, is dedicated to providing members with an opportunity to identify, document and establish best practices through benchmarking to increase value, efficiencies, and profits.

To identify "Best in Class" server support management business processes, which, when implemented, will lead member companies to exceptional performance.